Guide dog and assistance dog owners have important rights under the Equality Act 2010 (EA). The EA provides for people with disabilities to have the same right to services supplied by shops, banks, hotels, libraries, pubs, taxis and restaurants as everyone else.
Disabled people who use assistance dogs quite often experience discrimination that prevents them from doing everyday things other people take for granted. This is because shops, restaurants and other businesses sometimes object to assistance dogs being brought onto their premises. If this happens, the effect is to deny the disabled person the opportunity to buy goods or use services in the way other people do. Potential consequences include losing valuable business and risking claims of disability discrimination, which could result in financial compensation.
Information is available for businesses via Assistance Dogs UK at: http://www.assistancedogs.org.uk/faqs/#info
The Equalities Commission has produces a useful information leaflet for businesses which can be provided as a pdf or hard copy via http://www.assistancedogs.org.uk/wp-content/uploads/2015/08/assistance-dogs-a-guide-for-all-businesses_0.pdf
See this link for a summary on the law: http://www.assistancedogs.org.uk/law/
This action would make our part of Dorset more disability friendly and legally compliant for both residents and visitors. Shops, venues and businesses are encouraged to display assistance dog friendly stickers.